Play Responsibly

Responsible Gaming at me064

Gaming should always be fun — never a source of stress or financial hardship. me064 is committed to providing Filipino players with the tools, information, and support needed to keep their gaming experience safe, controlled, and enjoyable.

21+
Only

Strictly 21 and Above

In accordance with Philippine gaming regulations enforced by PAGCOR, the me064 platform is exclusively available to individuals who are 21 years of age or older. All new accounts undergo age verification as part of our KYC process. If you are under 21, you are not permitted to register or play on me064 under any circumstances. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.

Our Commitment to You

me064 takes responsible gaming seriously. Here's what we do to protect every player on our platform.

Age Verification

Every me064 account is verified against government-issued ID before withdrawals are processed. We use certified KYC technology to ensure no one under 21 can access real-money gaming on our platform.

Player-Controlled Limits

Set your own deposit, loss, and wager limits directly from your me064 account settings. These limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period.

Self-Exclusion Program

If you feel your gaming is getting out of hand, me064's self-exclusion tool lets you temporarily or permanently close your account. Requests are processed within 24 hours and cannot be reversed during the exclusion period.

Session Time Reminders

Lose track of time? me064 sends on-screen reality check notifications at intervals you choose — 30 minutes, 1 hour, or 2 hours — reminding you how long you've been playing and your net activity for the session.

Marketing Opt-Out

Players who are taking a break or managing their gaming can opt out of all promotional communications from me064 at any time. We will not send bonus offers or re-engagement messages to players who have opted out.

24/7 Support Access

Our responsible gaming support team is available around the clock via live chat. Whether you need help setting limits, requesting self-exclusion, or just want to talk through your concerns, we're here for you.

Your Responsible Gaming Toolkit

All of these tools are available free of charge inside your me064 account. You're always in control.

Deposit Limits

Set a maximum amount you can deposit into your me064 account per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.

Loss Limits

Define the maximum net loss you are comfortable with over a set period. When your loss limit is reached, me064 will automatically prevent further real-money play until the limit period resets. This tool is especially useful for players who want a hard financial boundary.

Session Limits

Limit the total amount of time you spend on me064 per day. When your session time limit is reached, you will be automatically logged out. You can set session limits from as little as 30 minutes up to 8 hours per day.

Cooling-Off Period

Need a short break without fully closing your account? A cooling-off period temporarily suspends your access to real-money gaming for a period of your choosing — from 24 hours up to 6 weeks. During this time, you cannot deposit or place bets.

Self-Exclusion

Self-exclusion is a more permanent measure for players who feel they need a longer break. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing from me064.

Activity Statements

Request a full statement of your gaming activity — deposits, withdrawals, wins, losses, and session durations — for any period. Reviewing your activity statement regularly is one of the best ways to stay aware of your gaming habits.

How to Self-Exclude

Requesting self-exclusion on me064 is straightforward. Follow these steps to take a break whenever you need one. Our team processes all self-exclusion requests within 24 hours.

1
Log In to Your me064 Account

Access your account via the me064 Login page. Make sure you are logged in to the account you wish to exclude.

2
Go to Responsible Gaming Settings

Navigate to Account Settings and select the "Responsible Gaming" tab. All limit and exclusion tools are located here.

3
Select Self-Exclusion and Choose Duration

Choose your preferred exclusion period — 6 months, 1 year, 3 years, or permanent. Read the confirmation notice carefully before proceeding.

4
Confirm Your Request

Confirm your identity and submit the request. You will receive an email confirmation once your self-exclusion has been activated, typically within 24 hours.

Alternatively, you can request self-exclusion directly through our 24/7 live chat support. Our team will process your request immediately.

Warning Signs to Watch For

Problem gambling can develop gradually. Here are some signs that your gaming may be becoming harmful. If you recognize any of these in yourself or someone you know, please reach out for help.

Spending more money on gaming than you can afford, or borrowing money to fund your play.

Chasing losses — continuing to play in an attempt to win back money you have already lost.

Neglecting work, school, family, or social obligations because of time spent gaming.

Feeling anxious, irritable, or restless when you are not able to play.

Hiding your gaming activity from family members or lying about how much time or money you spend.

Using gaming as a way to escape from stress, depression, or personal problems.

You are not alone. Problem gambling is a recognized condition, and help is available. me064 encourages any player who is struggling to use our self-exclusion tools and to seek professional support. PAGCOR provides responsible gaming resources and guidance for Filipino players and their families.

Quick Self-Check

Answer these questions honestly. If you answer "Yes" to two or more, consider using our responsible gaming tools or speaking with a support professional.

1. Have you ever spent more on gaming than you originally planned?
2. Have you ever tried to win back money you lost by playing more?
3. Have you ever felt guilty or ashamed about your gaming habits?
4. Has gaming ever caused problems with your family, friends, or finances?
5. Do you find it difficult to stop playing even when you want to?

If you answered "Yes" to two or more questions, we strongly encourage you to set deposit or session limits on your me064 account, or to contact our responsible gaming support team via live chat for a confidential conversation.

Tips for Safe Play

Keeping gaming fun is all about staying in control. These simple habits go a long way.

Set a Budget Before You Play

Decide how much you are comfortable spending before you open any game. Treat it like entertainment money — once it's gone, the session is over. Never play with money set aside for rent, bills, or daily needs.

Play for Fun, Not Profit

The house always has an edge over the long run. Approach gaming on me064 as a form of entertainment, not a way to make money. Wins are a bonus — not something to count on or plan around.

Take Regular Breaks

Step away from the screen regularly. Use me064's session time reminders to prompt yourself to take a break, grab a snack, or spend time with family. Gaming is more enjoyable when it's part of a balanced routine.

Never Chase Losses

Chasing losses is one of the most common paths to problem gambling. If you've hit your budget for the day, log out and come back another time. No game outcome is guaranteed, and playing more will not change the odds.

Avoid Playing When Tired or Stressed

Gaming while emotionally low or exhausted leads to poor decisions and higher spending. If you've had a rough day in Manila traffic or a stressful shift, take a rest first. Play when you're relaxed and clear-headed.

Talk to Someone You Trust

If gaming is causing stress in your life, talk to a trusted friend, family member, or professional. You don't have to deal with it alone. me064's support team is also available 24/7 for a confidential chat.

Support Resources

me064 works alongside Philippine regulatory and support organizations to ensure players have access to professional help when they need it.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing licensed gaming operations in the Philippines. PAGCOR maintains a responsible gaming framework that all licensed operators, including me064, are required to follow. PAGCOR's responsible gaming program includes player protection measures, self-exclusion registries, and public awareness campaigns. Filipino players are encouraged to familiarize themselves with PAGCOR's guidelines and resources.

me064 Responsible Gaming Team

Our dedicated responsible gaming team is available 24 hours a day, 7 days a week via live chat on the me064 platform. Whether you want to set limits, request self-exclusion, ask about your gaming history, or simply talk through a concern, our team is trained to assist you with empathy and confidentiality. No judgment — just support. Reach us anytime through the live chat icon on the me064 platform.

A note on PAGCOR's Self-Exclusion Registry: Players who register with PAGCOR's national self-exclusion program are barred from all PAGCOR-licensed gaming venues and platforms. If you have registered with PAGCOR's self-exclusion registry, you must not attempt to access me064 or any other licensed gaming platform. me064 cross-references the PAGCOR exclusion registry as part of our compliance obligations.

me064's Responsible Gaming Principles

At me064, responsible gaming is not just a compliance checkbox — it is a core part of how we operate. We believe that a sustainable, trustworthy gaming platform is one where players feel safe, informed, and in control at all times. That is why we invest in player protection technology, train our support staff in responsible gaming best practices, and actively encourage players to use the tools available to them.

We also recognize that gaming affects different people in different ways. What is a fun pastime for one player may become a problem for another. me064 does not judge — we simply want every Filipino player on our platform to have a positive, controlled experience. If at any point your gaming stops being fun, please use our tools or reach out to our team. Your wellbeing always comes first.

Remember: gaming on me064 is strictly for players aged 21 and above. If you are a parent or guardian, please ensure that minors in your household cannot access your me064 account. Use a strong, unique password and never share your login credentials with anyone.

Play Smart

Enjoy me064 — Responsibly

Hundreds of games, live dealers, GCash deposits, and a platform built with your safety in mind. me064 is the online casino for Filipino players who want great entertainment without the worry. 21+ only. Set your limits and play your way.

21+ only  ·  SSL secured  ·  Player limits available